339bat Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document defines the legal agreement between you and 339bat.
General Information and Table of Contents
Welcome to 339bat. These terms and conditions ("Terms") apply to the use of the 339bat platform and all related services. By registering on our website or using our services, you agree to comply with these Terms. Please read the following carefully.
Eligibility and Age Requirement
To use the 339bat platform, you must meet the following eligibility criteria. If these criteria are not met, you may not use our services.
Age Requirement
All 339bat services are available only to individuals who are 21 years of age or older. Please confirm that you meet this age requirement. Registration on 339bat or use of any service by minors is strictly prohibited.
For ages 21+
Geographic Eligibility
It is your responsibility to ensure that online gaming is legal in the area from which you are accessing the platform. Compliance with your local laws and regulations is entirely your own responsibility.
Identity Verification
339bat reserves the right to verify your identity, age, and location at any time. For this purpose, we may ask you to submit a copy of your national ID card or passport and any other required documents.
Single Account Policy
Each individual may open only one account. If multiple accounts are found under the same person's name, or if an account is opened using someone else's identity, all related accounts will be closed immediately.
Account Registration and Management
The following rules apply to creating and managing an account on 339bat. It is your responsibility to provide accurate information and to keep your account secure.
- You must provide true, accurate, and complete information at the time of registration. If false or misleading information is provided, the account will be closed and any remaining balance may be forfeited.
- You must keep your account password completely confidential. If you suspect unauthorized access to your account, contact our support team immediately.
- You are solely responsible for all activities carried out under your account. 339bat will not be held liable if a third party uses your account.
- Transferring or selling your account is strictly prohibited. Only the rightful owner of the account may use it.
- If any contact details change (mobile number, email), update your profile immediately or notify our support team.
- If you are unable to access your account or have forgotten your password, contact us via our 24/7 live chat support or email.
Deposit and Withdrawal Rules
The following terms apply to financial transactions on 339bat. We use bKash, Nagad, Rocket, and Upay services to ensure fast and secure payment processing.
Deposit Terms
- Minimum deposit amount: ৳500 (per method).
- bKash, Nagad, Rocket, and Upay can be used for deposits.
- Deposited funds are generally credited to the account instantly.
- Only use a payment account registered in your own name.
- Deposits made through a third party are prohibited.
Withdrawal Terms
- Minimum withdrawal amount: ৳500.
- Withdrawals are generally processed within 15 minutes to 2 hours.
- Withdrawals will only be made to the payment account from which the deposit was made.
- Withdrawals may be on hold until identity verification is complete.
- Withdrawals may be under review in the event of suspicious activity.
Bonuses and Promotional Offers
All bonuses and promotional offers from 339bat are provided under the following terms. By accepting a bonus, you agree to these terms.
Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳34,000 gives the maximum ৳20,000 bonus for a total balance of ৳54,000.
- A 25x wagering requirement must be met to use the bonus (you must wager 25 times the combined deposit and bonus amount).
- If the wagering requirement is not met within a specified time limit, the bonus and any winnings earned from the bonus will be forfeited.
- The bonus can only be claimed once. Attempting to claim the bonus repeatedly using multiple accounts or the same device or IP address may result in all accounts being closed.
- 339bat reserves the right to modify or cancel promotional offers at any time.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is fulfilled.
- For some games, bonus bets may carry a lower weighting. The specific terms for each promotion will be stated separately.
Gameplay Rules
The following rules must be followed while playing games on 339bat. These rules are essential to ensure a fair and enjoyable gaming environment.
Fair Play Policy
- All games are operated by a certified random number generator (RNG) and fair play is assured.
- Game outcomes are not predetermined; every spin or round is completely independent.
- Any rewards granted as a result of a technical error may be considered void.
Betting Limits
- Each game has specific minimum and maximum betting limits.
- Specific betting limits apply when using bonus funds.
- If a bet is placed exceeding the limit, the result of that round may be voided.
Technical Issues
- If the internet connection is lost, the result of the ongoing game round will be saved on the server.
- If a game remains incomplete due to a technical error, please notify our support team.
- 339bat is not responsible for losses caused by technical disruptions.
Winnings Payment
- All winnings are automatically credited to the account.
- For unusually large wins, a verification process may apply.
- Winnings earned from bonuses are withdrawable after the wagering requirement is fulfilled.
Prohibited Activities
The following activities are strictly prohibited on the 339bat platform. Violating these prohibitions will result in immediate account closure and relevant legal action may be taken.
- Fraud and Deception: Creating accounts with false information, submitting forged documents, or identity theft.
- Money Laundering: Any attempt to legitimize funds obtained from illegal sources through 339bat.
- Bonus Abuse: Using multiple accounts, a VPN, or any other method to circumvent bonus terms and conditions.
- Collusion: Attempting to influence game outcomes by conspiring with other players.
- Software Hacking: Using automated software (bots), hacking tools, or any program intended to alter game outcomes.
- Harassment: Abusive, aggressive, or threatening behavior toward dealers or other users in the live casino.
- Reselling: Transferring or selling any 339bat service or account to a third party.
Privacy and Data Protection
Protecting your personal information is of great importance to 339bat. We keep your data secure using SSL encryption and advanced security measures.
Data Collection and Use
We collect your registration information, transaction history, and gaming activity data. This information is used for service improvement, fraud prevention, and regulatory compliance. We do not sell your personal information to third parties. For the complete data policy, please read our Privacy Policy.
- Your personal information may be shared with the relevant authorities where required by legal obligation.
- We use cookies to improve your browsing experience. Cookies can be declined by changing your browser settings, though this may limit some services.
- We conduct regular system audits to maintain security.
Limitation of Liability
339bat provides its services on an "as is" basis. Our liability is limited with respect to the following matters.
- 339bat is not responsible for losses caused by internet disconnection, server downtime, or other technical issues.
- 339bat is not responsible for any errors in the services of third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.).
- 339bat will not bear any liability for financial losses arising from your own mistakes, negligence, or breach of these terms.
- Any dispute or complaint must first be submitted to our support team. If unresolved, further steps may be taken.
- 339bat reserves the right to suspend, modify, or fully discontinue its services at any time.
Account Closure and Suspension
An account may be closed or suspended in the following circumstances. Users may also voluntarily request closure of their account.
Closure by 339bat
- If any provision of these terms is violated.
- If fraud or money laundering is suspected.
- If operating multiple accounts is proven.
- If age verification fails.
- In cases of prolonged inactivity (as per policy).
Voluntary Closure
- You can request account closure from our support team at any time.
- Withdraw any remaining balance before closing your account.
- Self-exclusion can be requested as part of responsible gaming.
- To learn more about self-exclusion, visit our Responsible Gaming page.
Responsible Gaming
339bat is firmly committed to responsible gaming. We place the highest importance on the well-being and financial safety of our users.
- Gaming should be done for entertainment — not as a source of income. Never bet more than you can afford.
- We offer deposit limits, session limits, and self-exclusion. Contact our support team to use these features.
- If you notice signs of gaming addiction, apply for self-exclusion immediately and seek professional help.
- To prevent minors from accessing the platform, parents should use parental control software.
Changes to Terms & Conditions and Effectiveness
339bat reserves the right to change, revise, or update these terms and conditions at any time. We will endeavour to notify you of any changes as early as possible.
- Changes to the terms will be published on this page and the "Last Updated" date will change. You are expected to visit this page regularly.
- For significant changes, we may send a notification to your registered email or within the app.
- Continued use of the platform after updated terms have been published will be considered as acceptance of the new terms.
- If you do not agree to the new terms, you may close your account and withdraw your remaining balance.
- The Bengali version of these terms and conditions is authoritative. In the event of any linguistic ambiguity, the Bengali text shall prevail.
Contact & Support
If you have any questions about these terms and conditions or need assistance with anything, please contact us.
Live Chat Support
Our support team is available in Bengali seven days a week, 24 hours a day. Get instant help through live chat.
Email Contact
For detailed questions or complaints, email us:
[email protected]